February 22, 2021

Getting Classroom Support this Spring

This spring, technology support for in-person classes is a bit different. We ask instructors teaching in-person who need technology support in their classrooms to use one of the three methods outlined below.

Please not press the help button on the touch panel since no one will be available for an immediate in-person response.

Web Form

To report issues that don't require immediate attention, completing this web form is the preferred method.

Complete the web form

Live Chat

Like in the fall, ITS will continue to offer live support between 8:00 a.m. - 4:30 p.m. through a live chat window. Please use this only for in-person classroom technology support.

Get live chat support for in-person classes

Classroom Hotline

This spring, ITS set up a phone hotline that is staffed between 8:00 a.m. - 4:30 p.m. Please use this only for in-person classroom technology support.

Call (610) 330-3550 for in-person classes